Over a number of years, Light Trail has acted as key advisors to senior leaders within the District to help review organizational and people issues in a number of different service areas.
Built capability within the leadership team by providing them tools, techniques and a structure to operate more effectively and sustain the change.
The District of West Vancouver
The District of West Vancouver is a member municipality of Metro Vancouver, the governing body of the Greater Vancouver Regional District. One of the three municipalities that make up the North Shore, it operates underneath a Council/Manager system.
The District of West Vancouver is committed to the ongoing goal of including as many citizens as possible within their operating processes, such as community consultations, Council meetings, and more.
Leadership sometimes needs specific outside skill sets to undertake organizational review work. Sometimes things arise, but it is unclear what the root cause or underlying issues are that prevent their large, complex organization from delivering services more effectively.
The workplace and organizational review work which Light Trail performed with the District of West Vancouver included engaging with a wide variety of staff and leadership, exploring the dynamics of the environment and understanding what actions or change was required to more effectively move things forward.
During our time consulting with the District of West Vancouver, we had many individual conversations, team meetings and group workshops in order to better appreciate the situation, establish a common understanding across the departments and formulate a plan of action to address the underlying issues.
This workplace and organizational review work included engaging with a wide variety of staff and leadership, exploring the dynamics of the environment and understanding what actions or change was required to more effectively move things forward. Through interviews, assessments and analysis, Light Trail provided actionable recommendations to support operational efficiencies.
Organizational and Team Effectiveness
Light Trail completed a series of evaluations and partnered with the District’s HR team to support a number of teams in effective working relationships through clarifying roles and responsibilities, establishing clear communication channels and providing one on one coaching to improve both individual and team effectiveness.
Light Trail & District of West Vancouver
“On each project that we engaged with Light Trail, their knowledge, expertise and experience ensured they were consistently on-target with their approach to understanding the issues, aligning employees toward a common set of objectives and developing a plan to achieve those objectives. They developed strong and respectful relationships with our employees, were collaborative in their methods for determining the best course of action and were highly effective in addressing the issues and achieving organizational and operational improvements in each project they worked on with our organization.”
Chief Administration Officer, District of West Vancouver
Light Trail Consulting Services
Light Trail focuses on positive change with purpose. If you’re interested in the work that we have done and would like to discuss how we can empower your team to unlock the potential of your organization, book a meeting today.
